Public offer agreement

Provider details

Sole Proprietor Oleksandr Viktorovych Berezovskyi (ФОП Березовський Олександр Вікторович, Ukraine)
Ukrainian taxpayer ID (РНОКПП): 3114619894
Date of state registration: 16 September 2025
State register entry no.: 2010350000000877534
Activity classifier (КВЕД): 86.22 — Specialised medical practice
Registered address: 24 Kashtanova St., village of Nerubaiske, Odesa district, Odesa Oblast, Ukraine
Ukrainian Ministry of Health licence to provide medical practice activity no. <TBD> dated <TBD>, specialty — “Radiology”.
Contact email: berezovskiy.a@gmail.com
Website: secondread.com.ua

Bank details for payment

Beneficiary bank: JSC Universal Bank (monobank brand)
IBAN: UA433220010000026007360035144
Payment reference: “Payment for advisory medical services, order no. [order_reference]”.

This Agreement is a public offer (the “Agreement”) within the meaning of articles 633, 641 and 642 of the Civil Code of Ukraine. Unconditional acceptance of the terms of the Agreement (acceptance) is effected by the Patient marking electronic consent in the Provider’s Telegram bot or website and paying for the selected service.

1. Subject matter

1.1. The Provider provides the Customer (the “Patient”) with advisory services in the field of radiology, in the form of a remote (telemedicine) consultation, in accordance with the Ukrainian law “Fundamentals of the Legislation of Ukraine on Healthcare,” the regulations of the Ukrainian Ministry of Health, and other applicable law.

1.2. The list of services available as of the date of acceptance is published on the Provider’s website and/or Telegram bot:

• Radiology Second Opinion — non-contrast MRI;
• Radiology Second Opinion — contrast-enhanced CT/MRI;
• Consultation on study results (a plain-language walkthrough of the findings and an assessment of the relevance of the recommendations) in the form of an asynchronous video recording or a live videoconference.

1.3. The services do not constitute:

• establishment of a clinical diagnosis for a patient who requires an in-person examination;
• prescription of treatment, drug therapy, or invasive procedures;
• forensic or insurance medical examination;
• emergency medical care.

2. Order of service delivery

2.1. The Patient registers in the Telegram bot or on the website and provides the personal data, identification data, and medical data (description of symptoms, prior reports, DICOM files, etc.) required to deliver the service.

2.2. The Patient gives separate, explicit consent to:

• the processing of personal data (in accordance with Ukrainian Law no. 2297-VI on personal data protection);
• the processing of special-category data (health data);
• the provision of a telemedicine consultation.

Without these consents the Agreement is not concluded.

2.3. After payment, the Provider delivers the service within:

• standard turnaround — up to 48 hours;
• priority turnaround (for an additional fee) — up to 24 hours;
• live video consultation — at a time agreed in the calendar.

2.4. The deliverable is provided as:

• an electronic PDF document with the report (signed with the Provider’s qualified electronic signature, at the Patient’s request) — for a Second Opinion;
• a video recording of the walkthrough (mp4) plus a written transcript — for an asynchronous consultation;
• a 10–15 minute live video call, recordable with the Patient’s consent — for a live consultation.

3. Price and payment

3.1. Service prices are set in Ukrainian hryvnia in accordance with the rates published on the Provider’s website / bot:

• Second Opinion, non-contrast MRI: 1 500 UAH (≈ $40);
• Second Opinion, contrast-enhanced CT/MRI: 2 500 UAH (≈ $65);
• Results consultation (asynchronous): <...> UAH;
• Results consultation (live, 10–15 min): <...> UAH;
• Priority 24-hour turnaround: +500 UAH.

3.2. Payment is made cashlessly through integrated payment systems (WayForPay, LiqPay, Telegram Stars, and others).

3.3. Payment is deemed made at the moment funds are credited to the Provider’s account.

3.4. The Provider issues a fiscal receipt / a service-rendered act in accordance with applicable law.

4. Liability

4.1. The Provider delivers the service on the basis of, and within the limits of, the information supplied by the Patient. The Provider is not liable for consequences arising from incomplete, inaccurate, or untimely information.

4.2. The Provider’s report is advisory and recommendatory in nature and does not replace an in-person consultation with the Patient’s treating physician.

4.3. The Patient is responsible for the accuracy of the information provided and for the voluntary and informed decision to use the service.

4.4. If the Provider identifies a condition that poses an immediate threat to the Patient’s life, the Provider notifies the Patient without delay and recommends that the Patient seek emergency medical care immediately.

5. Confidentiality and processing of personal data

5.1. The Provider processes the Patient’s personal data on the basis of:

• art. 7 (2)(6) of Ukrainian Law no. 2297-VI (processing by a physician in the course of providing medical services);
• the Patient’s explicit consent;
• for EU-resident patients — GDPR art. 9(2)(a) and 9(2)(h).

5.2. Data is stored in protected environments (encryption at rest, TLS in transit, access control). Details are set out in the Privacy Policy.

5.3. Retention periods:

• reports and accompanying medical records — 3 years from the date of service (for tax purposes and for the protection of the parties’ rights);
• raw DICOM files — 30 days from the date the report is issued, unless the Patient requests otherwise;
• tax records — as required by the Tax Code of Ukraine.

5.4. The Patient has the right to:

• access their data;
• request correction;
• request erasure (subject to mandatory retention periods);
• withdraw consent.

Requests should be sent to berezovskiy.a@gmail.com or via the /forgetme command in the Telegram bot.

6. Force majeure

6.1. The parties are released from liability in the event of force-majeure circumstances (war, natural disaster, decisions of state authorities, etc.). In a force-majeure event, the service delivery deadline is extended accordingly.

7. Dispute resolution

7.1. Disputes are to be resolved through negotiation. Failing agreement, disputes are heard in the courts in accordance with the laws of Ukraine.

8. Final provisions

8.1. The Agreement enters into force at the moment of acceptance and remains in force until the parties have fully discharged their obligations.

8.2. The Provider reserves the right to amend the terms of the Agreement. The current version is published on the Provider’s website / bot.

8.3. In the event of any discrepancy between the Ukrainian and any non-Ukrainian-language version of this Agreement, the Ukrainian version is controlling.